This afternoon I got a call from our mid level corporate wizard that one of the hard drives in our Dell file server had gone bad and needed to be replaced. Dell was on the line and could I take a few minutes to help him check things out.
Two hours later, I determined that the software that the Dell techie needed to have installed on our server (which we'd downloaded at 67 MBps on our T1 - and to think I get 500+ MBps transfer speeds at home), that this software could not be installed by me - - - I no longer have admin rights on our local server. I managed to get one of the national corporate tech guys to page a specialist in the Net Admin group, to remote into the network and to open a "runas" command box, so that I could become a temporary wizard and install the updated software. We'll see in the morning whether the updated software can rebuild the missing volume, or if the replacement that Dell is sending as a precaution needs to be installed.
The CMD box and command line interface was a bit foreign to the specialist in our Net Admin group, but having spent a few years with a DOS prompt, I was able to navigate and get the job moving.
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